If your question isn't answered below, feel free to contact us.

• How do I charge the battery?  Each power chair has a cord for recharging. Simply plug your power chair into a regular 3-prong electrical socket at night, and it will be ready to go in the morning. It is recommended that the power chair be turned off before charging.
  
  

• How much does a power chair cost? Our power chair models start at around $6000; however the amount you pay depends on your insurance. For example, because the amount Medicare will pay is different for nearly every state, your out-of-pocket amount will vary if you qualify for Medicare reimbursement.

• How do I get service after I've place my order? Please call us at (317) 337-0992 and one of our customer service representatives will help you. 
    
  
• What is the difference between a power chair and a scooter? A power chair is an excellent choice for indoor use. It fits almost anywhere and turns on a dime. The scooter has a handlebar design; and, while it is slightly larger than a power chair, it is perfect for use outside the home. Your doctor will determine if a power chair or scooter is best for you.
  
  
• Is it easy to disassemble and transport a power chair? We offer several types of powerchairs that range from transportable chairs with each piece weighing no more than 30 pounds to powerchairs that are not foldable or require a van or pickup truck to transport. Ask your mobility consultant what powerchair fits your transportation needs.  Call us at (317) 337-0992 for additional information. 
  
  
• What is required of my doctor? If you are eligible for reimbursement through Medicare or other insurance, your doctor must determine that you have a medical need for power mobility equipment, and complete paperwork. Benchmark Mobility handles all of the paperwork for you and contacts your doctor.
  
  
• How can I get a lift or ramp? And will Medicare pay for it? We offer a wide selection of lifts and ramps. Medicare does not pay for either of these items.
  
  
• Where is Benchmark Mobility located? We are conveniently located at 7998 N. Georgetown Road, Suite 400, Indianapolis, IN, and 100 West Road, Suite 300, Towson, MA. Click here for driving directions.